CAB a2+ Operations Instructions download pdf (Page 33)

A2+/A4+/A6+/A8+

Error treatment

Edition 5/06 Operating Instructions 33

9.2 Troubleshooting

Tab. 10:Troubleshooting

Problem Cause Solution

Transfer ribbon wrinkles Transfer ribbon deflection not

adjusted

See “Setting the feed path of the trans-

fer ribbon” on page 24.

Head locking system not

adjusted

See “Setting the head locking system”

on page 21.

Transfer ribbon too wide Use only transfer ribbons which are just

a bit wider than the label.

Print image is blurred or

missing in places

Printhead dirty See “Cleaning the printhead” on

page 28.

Temperature too high Decrease temperature via software

Unfavorable combination of

labels and transfer ribbon

Use another ribbon type or brand.

Printer does not stop

when transfer ribbon is

done.

Direct thermal printing is

selected in the software

Switch to thermal transfer printing in the

software

Printer prints a series of

characters instead of the

label format

Printer is in Monitor mode Exit Monitor mode.

Printer transports the label

medium, but not the trans-

fer ribbon.

Transfer ribbon loaded incor-

rectly

Check course of transfer ribbon and ori-

entation of the covered side and correct

if necessary.

Unfavorable combination of

labels and transfer ribbon

Use another ribbon type or brand.

Printer prints only every

second label

Format setting in software is

too large.

Change format setting in the software.

Vertical white lines in print

image

Printhead dirty See “Cleaning the printhead” on

page 28.

Printhead defective (failure of

dots)

See “Replacing the printhead” on

page 29.

Horizontal white lines in

print image

Printer is being operated in

Cutting mode or Peel-Off

mode with the setting

Backfeed >

smart

Change setup to Backfeed > always.

See “Configuration Instructions“

Printing lighter on one side Printhead dirty See “Cleaning the printhead” on

page 28.

Head locking system not

adjusted

See “Setting the head locking system”

on page 21.

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CAB a2+ Operations Instructions Page 33

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